Privacy Policy

1. Information We Collect

We collect the following types of information:

• Account Information: Name, email, phone number, and password — provided by you during registration.
• Performance Data: Mock test scores, quiz results, time spent, accuracy — to track your progress.
• Device Information: Browser type, device model, IP address, operating system.
• Usage Data: Which apps you used, how long, and which subjects you studied.
• Payment Information: If you purchase a premium plan — processed via payment processor; we do not store card details.

2. How We Use Your Information

We use the collected information for the following purposes:

• To personalize your exam preparation experience.
• To provide performance analytics and identify weak areas.
• To improve the platform and add new features.
• To send important updates, new mock tests, and exam notifications.
• To provide customer support.
• To maintain fraud detection and platform security.

3. Information Sharing & Disclosure

• Service Providers: Payment gateway, email service, cloud hosting — who work on our behalf and comply with data confidentiality.
• Legal Requirements: Information may be disclosed under legal obligation or government order.
• Business Transfer: In case of a company merger or acquisition, data may transfer to the new owner — you will be notified in advance.

4. Data Security

We use industry-standard security measures to protect your data:

• SSL/TLS encryption — for all data transfers.
• Password hashing — plain text passwords are never stored.
• Regular security audits and vulnerability testing.
• Secure server infrastructure with limited access control.

5. Cookies & Tracking

We use cookies for the following purposes:

• Session cookies: To keep you logged in.
• Preference cookies: To remember your language and theme preferences.
• Analytics cookies: To understand platform usage (Google Analytics).

You can disable cookies from browser settings, however some features may not work properly.

6. Your Rights

You have the following rights:

• Access: The right to know what information we hold about you.
• Correction: The right to correct inaccurate information.
• Deletion: The right to delete your account and all personal data.
• Data Portability: The right to export your data.
• Opt-out: The right to unsubscribe from marketing emails.

To exercise these rights, email us at: support@examo2.in

7. Children's Privacy

ExamO2.in is primarily designed for students. However:

• Children under 13 years of age require parental or guardian consent to create an account.
• If we discover that data has been collected from a child under 13, we will delete it immediately.

8. Third-Party Links

Our platform may contain some third-party links (YouTube videos, external resources). These sites have their own Privacy Policy — we are not responsible for their practices.

9. Changes to This Policy

This Privacy Policy may be updated from time to time. When changes occur:

• The "Last Updated" date at the top of the page will be changed.
• For major changes, you will be notified via email or in-app notification.

We encourage you to check this page regularly.

10. Contact Us

For any privacy-related questions or complaints, please contact us:

• Email: support@examo2.in
• WhatsApp: +91 8116945673 (Mon–Sat: 9 AM – 8 PM IST)